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Accessibility Statement

Last Updated: June 7, 2025

1. Our Commitment

TRIBHAV Hotels & Resorts is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Goal: To provide an inclusive hospitality experience for all guests, regardless of their abilities or the assistive technologies they use.

2. Website Accessibility Features

Keyboard Navigation

Full keyboard navigation support for users who cannot use a mouse.

Screen Reader Compatible

Optimized for screen readers with proper semantic markup and alt text.

Readable Fonts

Clear, legible fonts with appropriate size and contrast ratios.

Responsive Design

Mobile-friendly design that works across all devices and screen sizes.

Color Contrast

High contrast colors that meet WCAG accessibility guidelines.

Descriptive Links

Clear, descriptive link text that explains the destination or purpose.

3. Physical Accessibility at Our Hotels

TRIBHAV Rohtang Heights Resort

  • Elevator access to all floors
  • Accessible parking spaces available
  • Ground floor accessible rooms
  • Wide corridors and doorways

TRIBHAV Iris Lite Resort & TRIBHAV Rosewood

  • Ground floor room options
  • Accessible parking facilities
  • Step-free access to main areas
  • Staff assistance available upon request

4. Compliance Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. Our website includes:

  • Proper heading structure for screen readers
  • Alternative text for images
  • Keyboard-only navigation capability
  • Sufficient color contrast (4.5:1 ratio minimum)
  • Resizable text up to 200% without loss of functionality
  • Focus indicators for interactive elements

5. Assistive Technologies Supported

Recommended Assistive Technologies

  • Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
  • Voice Recognition: Dragon NaturallySpeaking
  • Keyboard Navigation: Switch devices, head pointers
  • Magnification: ZoomText, built-in browser zoom

6. Booking Assistance

Alternative Booking Methods

  • Phone Reservations: +91 98-5221-5221
  • Email Booking: info@tribhav.com
  • WhatsApp Support: Available for immediate assistance
  • Staff Assistance: Our team can help with online bookings

Special Accommodation Requests

We welcome requests for special accommodations such as:

  • Accessible room features
  • Dietary accommodation
  • Assistance with luggage
  • Communication assistance
  • Transportation support

7. Ongoing Improvements

We are continuously working to improve accessibility across all our platforms and properties. Our efforts include:

  • Regular accessibility audits and testing
  • Staff training on disability awareness
  • User feedback integration
  • Technology updates and improvements
  • Collaboration with accessibility experts

8. Feedback and Support

How to Report Accessibility Issues

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Describe the specific issue you encountered
  • Include the page URL where the issue occurred
  • Mention the assistive technology you were using
  • Suggest how we might improve the experience

9. Third-Party Content

Some content on our website may be provided by third parties (such as booking widgets or social media plugins). We work with our partners to ensure these elements are as accessible as possible, but may not have complete control over their accessibility features.

10. Alternative Formats

If you need any information from our website in an alternative format (such as large print, audio, or accessible electronic format), please contact us and we will work to provide the information in your preferred format.

Accessibility Contact Information

Accessibility Coordinator
Ring Hospitality Pvt. Ltd.
Phone: +91 98-5221-5221
Email: info@tribhav.com
Response Time: Within 48 hours

Alternative Contact Methods:
WhatsApp: Available for text-based communication
In-Person: Available at all TRIBHAV properties